Anti-Spam Policy
Effective Date: December 4, 2024
Company: Merkaba Solutions Limited
Website: https://99wellnesslessons.com
Contact Email: hello@99wellnesslessons.com
What is Spam?
In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages, typically sent for a commercial purpose. This includes but is not limited to:
- Unsolicited commercial email (UCE)
- Unsolicited bulk email (UBE)
- Messages sent without proper consent or permission
- Messages without clear identification of the sender
- Messages without a functional unsubscribe mechanism
- Deceptive or misleading subject lines
- Messages sent to purchased or scraped email lists
Our Zero-Tolerance Spam Policy
Merkaba Solutions Limited maintains a strict zero-tolerance policy against spam. We do not and will not:
- Send unsolicited commercial emails
- Purchase, rent, or use third-party email lists
- Share or sell your email address to third parties for marketing purposes
- Send emails to addresses that have not explicitly opted in to receive our communications
- Continue sending emails to users who have unsubscribed
- Use deceptive subject lines or sender information
- Hide our identity or contact information in our emails
How We Obtain Email Addresses
We only collect email addresses through legitimate means:
Explicit Opt-In
- Newsletter Signup: When you voluntarily subscribe to our newsletter or email updates
- Content Downloads: When you request access to gated content (e.g., guides, reports, checklists)
- Account Creation: When you create an account on our website (if applicable)
- Contact Forms: When you submit a contact or inquiry form requesting communication
Clear Consent
All email collection methods include:
- Clear description of what you're signing up for
- Information about the types of emails you'll receive
- Frequency expectations
- Easy-to-find unsubscribe information
- Link to our Privacy Policy
Types of Emails We Send
If you have opted in to receive communications from https://99wellnesslessons.com, you may receive:
1. Newsletter Emails
- Weekly or monthly wellness tips and advice
- New article notifications
- Curated content recommendations
2. Promotional Emails
- Product recommendations (may include affiliate links)
- Special offers from our affiliate partners
- Seasonal wellness guides and suggestions
3. Educational Content
- Email courses or series
- Free guides and resources
- Research-based wellness information
4. Transactional Emails (if applicable)
- Subscription confirmation
- Password resets
- Account notifications
Your Rights and Options
Unsubscribe Anytime
Every marketing email we send includes:
- A clear and conspicuous unsubscribe link (typically at the bottom of the email)
- Alternative unsubscribe instructions
- One-click unsubscribe functionality
Unsubscribe Processing Time: We will process your unsubscribe request within 10 business days, as required by law. In most cases, you'll be removed from our list within 24-48 hours.
How to Unsubscribe
You can unsubscribe from our emails by:
- Click the Unsubscribe Link: Found at the bottom of every marketing email
- Email Us: Send a request to hello@99wellnesslessons.com with "Unsubscribe" in the subject line
- Update Preferences: Visit your email preferences page (if applicable) to manage your subscriptions
Manage Your Preferences
You may also have the option to:
- Adjust email frequency
- Choose specific content topics
- Opt out of promotional emails while keeping educational content
Email Compliance Standards
All emails sent by https://99wellnesslessons.com comply with:
CAN-SPAM Act (United States)
- Clear identification of the message as an advertisement
- Valid physical postal address included
- Accurate "From," "To," and "Reply-To" information
- Non-deceptive subject lines
- Clear and conspicuous unsubscribe mechanism
- Honor opt-out requests within 10 business days
GDPR (European Union)
- Explicit consent obtained before sending marketing emails
- Clear information about data processing
- Right to access, rectify, and delete personal data
- Ability to withdraw consent at any time
- Lawful basis for processing documented
CASL (Canada)
- Express or implied consent obtained
- Clear identification of sender
- Contact information provided
- Unsubscribe mechanism included in every message
Automated Spam Filtering
Incoming Messages
https://99wellnesslessons.com's messaging systems automatically scan all incoming email messages and filter out messages that appear to be spam. This protects our team and systems from malicious content.
Outgoing Messages
We also employ best practices to ensure our legitimate emails reach your inbox:
- Authentication protocols (SPF, DKIM, DMARC)
- Reputation monitoring
- Content optimization to avoid spam triggers
- Regular testing and deliverability checks
Problems with Spam Filtering
No message filtering system is 100% accurate, and from time to time legitimate messages may be filtered out by our systems or yours.
If Your Message to Us Was Filtered
If you believe a message you sent to hello@99wellnesslessons.com was caught by our spam filters:
- Please try contacting us through our website contact form
- Use a different email service if possible
- Ensure your email is plain text without suspicious attachments
- Check that your message doesn't contain spam-trigger words
If Our Email Was Filtered
If you've subscribed but aren't receiving our emails:
- Check your spam/junk folder
- Add hello@99wellnesslessons.com to your contacts or safe sender list
- Whitelist our domain in your email settings
- Contact us if the problem persists
Reducing False Positives
You can reduce the risk of a message being caught by spam filters by:
- Sending messages in plain text (no HTML) when possible
- Removing unnecessary attachments
- Ensuring messages are scanned for malware before dispatch
- Using a reputable email service
- Avoiding spam-trigger words and excessive formatting
Email List Management
We maintain our email lists responsibly:
List Hygiene
- Regular removal of invalid and bounced email addresses
- Removal of unengaged subscribers after extended periods of inactivity
- Immediate processing of unsubscribe requests
- Suppression lists to prevent re-subscription of opted-out users
Data Security
- Secure storage of email addresses and subscriber data
- Limited access to email lists (authorized personnel only)
- Regular security audits
- Compliance with data protection regulations
Third-Party Email Service Providers
We may use third-party email service providers to send our communications. These providers:
- Are carefully vetted for compliance and reputation
- Maintain strict anti-spam policies
- Provide authentication and deliverability tools
- Process data in accordance with GDPR and other privacy laws
- Are bound by data processing agreements
Current or potential email service providers may include: Mailchimp, ConvertKit, ActiveCampaign, SendGrid, or similar reputable platforms.
Receipt of Unwanted Messages from 99 Wellness Lessons
In the unlikely event that you receive any message from https://99wellnesslessons.com or sent using our systems that may be considered spam, we want to know about it.
Please report spam to us by:
- Email: hello@99wellnesslessons.com (use subject line: "Spam Report")
- Include the full email headers if possible
- Forward the suspicious message
- Describe why you believe it's spam
We will:
- Investigate all reports promptly
- Take immediate corrective action if necessary
- Respond to your report within 5 business days
- Update our systems to prevent future occurrences
Consequences of Violation
If we discover that spam has been sent using our systems (whether by us or through unauthorized access):
- The activity will be immediately stopped
- Affected email addresses will be notified
- Security measures will be strengthened
- Legal action may be taken against violators
- Law enforcement may be notified if appropriate
Affiliate Partner Communications
While we may recommend products and services from affiliate partners:
- We do NOT share your email address with affiliate partners without explicit permission
- Clicking affiliate links does not subscribe you to partner email lists
- Any data shared with partners is governed by our Privacy Policy
- Partners have their own anti-spam policies for direct communications
If you make a purchase through our affiliate links and provide your email to the merchant, their privacy and anti-spam policies will apply to communications from them.
Educational and Informational Emails
Some emails may be considered transactional or informational rather than commercial:
- Welcome/confirmation emails after subscription
- Delivery of requested resources or content
- Security or account-related notifications
- Responses to inquiries you've submitted
These messages are not subject to the same opt-out requirements as marketing emails but will still include our contact information and identification.
Children's Privacy
We do not knowingly collect email addresses from children under 13 years of age. If we become aware that we have inadvertently collected such information, we will delete it immediately.
Changes to This Anti-Spam Policy
Merkaba Solutions Limited may amend this anti-spam policy at any time by publishing a new version on this website. We will notify subscribers of material changes via:
- Updated "Last Updated" date below
- Notice on our website
- Email notification (for significant changes)
Your continued use of our email services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this anti-spam policy or our email practices, please contact us:
Email: hello@99wellnesslessons.com
Website: https://99wellnesslessons.com
Company: Merkaba Solutions Limited
For Spam Reports or Complaints:
Email: hello@99wellnesslessons.com
Subject Line: "Spam Report" or "Email Complaint"
To Unsubscribe:
- Click the unsubscribe link in any email
- Email: hello@99wellnesslessons.com with subject "Unsubscribe"
Legal Compliance
This anti-spam policy is designed to comply with:
- CAN-SPAM Act of 2003 (United States)
- General Data Protection Regulation - GDPR (European Union)
- Canada's Anti-Spam Legislation - CASL
- Privacy and Electronic Communications Regulations - PECR (UK)
- Other applicable international anti-spam laws
We reserve the right to modify our practices to remain compliant with evolving regulations.
Last Updated: December 4, 2024